Delayed Winnings and Technical Glitches at 1win Gates of Olympus Game

Yasin
Yasin
1win
December 15, 2023 6:04 PM1,298

In the Gates of Olympus game on 1win, I earned ₺1600. However, the winnings didn't reflect in my gaming account even after 24 hours. The site claims it will be resolved, but the issue persists. To exacerbate the situation, the game disconnected three times in the middle. Being a VIP member, I reached out to the manager, and the response I received was that it's due to a site update. This problem persisted for three consecutive days, disrupting the gaming experience and causing frustration. It's disheartening to face such issues, especially when attempting to enjoy the game and earn winnings. My user ID is 329****1.

December 19, 2023 9:20 PM (4 days after complaint)

Hello! The betting money has been transferred to your game balance. We apologize for any inconvenience caused. Best regards, 1win Team.

January 24, 2024 11:09 AM

Hello! Please send us the ıd number of your game account. We will analyze the situation in detail and will definitely help solve the problem. Regards, 1win team.

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