I have been using 1win for a long time and have both lost and won significant amounts, but I am now facing a serious problem with my current withdrawal. On 27/11/2025, I requested a withdrawal of 4,800 RUB to my bank card, and for more than two days the status has only shown as “processing” with no progress. I contacted the support team and they gave me a tracking code to check the application status via the bot, but this code does not work and I cannot see any information about my withdrawal. My account ID is 98770***. Until now, I never had similar issues and all my withdrawals were processed successfully, so it is very concerning that I am suddenly unable to access my own money. I request that my 4,800 RUB withdrawal be immediately approved and paid to my bank card, that the tracking bot be fixed so the codes provided actually work, and that I receive a clear explanation of why this delay and technical problem occurred.
I deposited 10,000 and 8,000 rubles into my 1win account, but neither transaction has been credited to my account. Initially, I was told it would take 2 days, then a week, but now even that time has passed with no progress. The support team is extremely unhelpful and hasn’t provided any solutions or...
On August 6, 2025, I submitted a withdrawal request for 20,000₺ from my 1win account using the bank transfer method. Even though more than 24 hours have passed, the funds have still not been credited to my bank account. I contacted live support, and they assured me the issue would be resolved prompt...
I have never had any issues with 1win before, but today, I experienced a serious problem. My withdrawal request was approved and marked as transferred, yet the money never arrived in my account. I have checked multiple times, and there is no sign of the funds. I am reaching out to the 1win support ...
On September 30, 2025, at 12:38 a.m., I deposited ₺7,500 into my 1win account and then submitted a withdrawal request for ₺60,100. However, my withdrawal request still shows as “processing.” The amount was already deducted from my balance, but no payment has been made to me. When I contacted 1win c...
