1win Withdrawal Missing After Failed Email Change Request

On 18/06/2026 I requested an email change for my 1win account. After this request, I contacted the live chat and they told me to connect with the security team. I then contacted the support team and provided all the details they asked for. In reply from the official 1win security team email, I was told that one of their managers would contact me over WhatsApp. A manager then contacted me on WhatsApp and I gave her all the requested details, but they still did not change my email address. I have all the proof of this communication, including the WhatsApp chat and the official email I received from 1win. Today, 24/06/2026, I experienced a serious problem with 1win regarding a withdrawal of 678 USDT. The amount that I requested to withdraw was taken by a 1win account employee and never reached me. After realizing this, I contacted 1win through both their email support and the live chat, but I have not received any response from their side. The lack of communication and support is very worrying, especially considering the size of the amount involved and the previous email change process. I request that 1win urgently review this situation, investigate how my 678 USDT withdrawal was taken by an employee after the unresolved email change request, and provide me with a full refund of the entire 678 USDT as soon as possible. I am ready to share all WhatsApp and email evidence showing the communication with your security team and manager. I have all the proof of the WhatsApp chat and the official email stating that the manager will contact over WhatsApp