1
Harun is completely dissatisfied with the result

1Win Account Payment Not Processed After 6 Days

Harun
December 28, 2024 10:34 am
177

I am a 1Win user with ID 101766901. Six days ago, I transferred money to my account, but it still hasn't been credited. Despite following up multiple times, I keep getting vague responses such as "wait 48 hours" or "time-out occurred; please wait." Six days have passed, and I have received neither a proper update nor a resolution.

This experience has completely shaken my trust in 1Win. As a platform handling financial transactions, such delays and lack of proper communication are unacceptable. I am requesting immediate assistance to resolve this issue and ensure my funds are credited promptly.

1Win must prioritize customer support and ensure transparency in handling such matters. I look forward to a swift resolution.

Harun
December 30, 2024 4:13 pm

"Day 8 and the money hasn't been credited to the account, so trust the site accordingly."

Harun
January 06, 12:33 am

It's been 16 days, and I'm withdrawing the money I've earned. They are holding it for 1 to 7 days.

July 28, 5:06 pm (7 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will review the situation and definitely help resolve your problem. Best regards, the 1win team.

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