Zuuks Games Support Ignores Player Following False Anti-Cheat Balance Wipe
About five days ago, I spent nearly $10 through the Google Play Store one-click payment method on Bus Simulator Ultimate by Zuuks Games. I spent hours grinding and playing legitimately, building up a significant amount of in-game currency. Despite never using any cheats, the game's anti-cheat system falsely flagged my legally earned balance as fraudulent and completely wiped all the in-game money from my account.
I have been dealing with this issue for about two days now. I have reached out dozens of times through support articles and messages explaining the situation and requesting an account review, but I have received zero response. My in-game username is hqrwnx, and my entire loss occurred on this account. Having my hard-earned in-game money unilaterally wiped without any explanation has wasted both the real money I spent and the time I invested.
As a gamer and streamer, I find this situation deeply unfair, and I state unequivocally that I did not cheat. I demand that this system glitch—which stems from the game's flawed anti-cheat detector, not my actions—be corrected immediately. I request that 1.5 million in-game currency, double what I lost, be credited back to my account. If this issue is not resolved, I will be forced to share my experience with all of my followers and community. I am sharing this privately for now out of lingering respect for the game, and I expect the same level of respect in return..
