Last month, I decided to check out Zips Car Wash, and, based on the attendant's suggestion, I decided to become a Zips Value Club member. At first, I had intended to shell out $10 for a single car wash. However, after considering the options, I realized that the $20 membership would be a more cost-effective choice. With this membership, I would have access to a set number of monthly washes. However, because of a job change that required me to relocate to another state, I had to cancel my subscription—or so I believed. Given the lack of Zips locations in my current state, I decided to reach out to customer service in order to address the issue. Even though I had to cancel, they still went ahead and charged my card $24.99 last month. The cancellation was acknowledged by customer service, however, they mentioned that they would not be able to refund the previous charge. I feel deceived.
On February 25th, I became a member of the Zips Unlimited Wash Club. On a regular basis, I would bring my car to get it cleaned. Last week, I noticed that my car wasn't being cleaned properly, possibly due to high demand. Despite paying $30 per month, it was difficult for me to determine if my car w...
I went to Zips Car Wash yesterday to get my car cleaned. It's situated at 13519 W HIGHWAY 290, Austin, TX 78737. I strongly dislike this location. The vehicle wash itself was not up to par, but the membership deal was only $20. The cleaning process was not effective in reaching the corners of my car...
I've been a loyal Delta Sonic Car Wash member for 4 years, but the service has gone downhill drastically in the last 6 months. My car is consistently returned to me dirty, even after both the wash and detailed interior cleaning. It seems like they're rushing through everything just to make more mone...
I ended up with mud all over my new Toyota SUV after taking it on an outdoor outing with friends last weekend. The following day, I brought it to Mister Car Wash to have it washed, as my membership makes me a regular client there. On this occasion, though, I was really let down since the muck from t...
I signed up for a monthly membership in January but quickly canceled it. Hey, I paid for January but now in May, my card got charged $15.14. What's up with that? So get this, even though I canceled my membership, these guys went ahead and took money from my card without telling me, like two months l...
Comments