Zara Sent Me the Wrong Sweater and Won’t Process My Return
The online buying system of Zara greatly irritates me! Although I ordered (5403*18), they sent the incorrect sweater. I corrected the error when I discovered it, but I chose the incorrect return reason by accident. Zara is now rejecting the return and stating they will forward the item back to me.
worse still, they have been postponing the return for two weeks! They seem to be procrastinating specifically to let the return period run out. I intend to visit a store once I have it back, but why should I go through all this hassle for their error? Fix this right now, then handle my reimbursement! Zara Furthermore unacceptable is letting chat help use copy-paste answers!
