I sent back seven items that I had ordered from Zara, but the store never sent back the refund, and now there is no customer support available to me. There is no one here to listen to what I have to say or to help me. I strongly urge you to proceed with caution if you decide to purchase any of their products. They have initiated a WhatsApp crisis line, but there is currently no one on the other end of the line.
I ordered 17 items from them, which is a lot, but guess what? Seven of those things were never delivered. I mean, really? Where did they go when they vanished? Even worse, when I told Zara about it, they all said, "Yeah, yeah, we'll give you a refund." What, though? Nothing at all happened! No money...
I made a purchase from Zara on November 28 and later returned the items. However, I still haven’t received my refund. It’s incredibly frustrating that there’s no one to directly address my issue. Zara’s lack of customer service is disappointing, and I no longer plan to shop with them. Their WhatsAp...
I returned an item to Zara for a refund, but they're saying they never got it and won't give me my money back. I can't seem to get a hold of them on their phone lines, and it seems like they're not available for assistance through live chat or WhatsApp. It's not my fault. This situation is not my re...
On March 22, 2023, I used order number 52780373819 to buy things from the Zara website that cost more than 700 liras. But I never got the things I ordered. For a while, the package was shown as being on its way, but then it showed that the items had not been delivered and were sent back. The shippin...
I made a purchase almost two months ago from Zara and received my package on the eve of a holiday. Unfortunately, the package contained the wrong items. I returned the incorrect items the day after the holiday, but I still have not received the items I initially ordered, nor have I been refunded. Th...
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