I sent back seven items that I had ordered from Zara, but the store never sent back the refund, and now there is no customer support available to me. There is no one here to listen to what I have to say or to help me. I strongly urge you to proceed with caution if you decide to purchase any of their products. They have initiated a WhatsApp crisis line, but there is currently no one on the other end of the line.
I made a purchase from Zara on November 28 and later returned the items. However, I still haven’t received my refund. It...’s incredibly frustrating that there’s no one to directly address my issue. Zara’s lack of customer service is disappointing, and I no longer plan to shop with them. Their WhatsAp
I returned an item to Zara for a refund, but they're saying they never got it and won't give me my money back. I can't s...eem to get a hold of them on their phone lines, and it seems like they're not available for assistance through live chat or WhatsApp. It's not my fault. This situation is not my re
I ordered three items from Zara on May 3, and according to the confirmation, they were supposed to be delivered by May 8.... It’s now been over a week, and there’s still no sign of my order. What’s worse—I haven’t received a refund either. I’ve tried calling customer service, but no one picks up. I we
I’m beyond frustrated with my recent Zara online shopping experience. I ordered two items, and while the first one arriv...ed without issue, the second item has mysteriously vanished. The courier marked it as delivered at a ridiculous hour during the night, but there was no knock, no doorbell, and cert
Zara has not refunded the money for the products I returned and delivered to them in my order 52875127023 for 2 weeks. A...nd we can no longer talk to the customer representative on the phone. We meet on WhatsApp or with the live assistant. A virtual meeting is a separate problem, it makes you feel as
