yourselfirst.com Unexpected €36.99 Subscription Charge After €1.99 Trial

June 22 7:11 PM

I signed up for a 7‑day trial on the Yourselfirst website (YOURSELFIRST.COM) and paid €1.99 for this trial. The trial started on 15-06-2026 and ended on 22-06-2026. On 22-06-2026 at 06:33, an additional amount of €36.99 was charged from my card by YOURSELFIRST.COM LTU, which I did not clearly understand would happen. At the time of purchase, it was not clear to me that the 7‑day trial would automatically turn into a recurring monthly subscription for €36.99. I only intended to pay €1.99 for the trial period, and I did not wish to continue with a paid subscription afterwards. As soon as I noticed the unexpected charge, I cancelled the subscription and contacted your customer support by email, requesting cancellation and a full refund of the €36.99. So far, I have not received a refund. I am a young student living in the Netherlands, and this amount is significant for me. I only planned for the small trial fee, not a monthly subscription, and this unexpected charge has affected my limited budget. I kindly request a full refund of the €36.99 and written confirmation that my subscription has been cancelled and that no further charges will be made to my card. You can identify my account and the relevant transaction using my email address, tahabara***@gmail.com, together with the dates and payment information I have provided above.

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