On February 14, I attempted to deposit $728 using a QR code at a Yapı Kredi ATM located on 3rd Avenue in Bahçeşehir. During the transaction, I did not receive any error message or cancellation notice. The ATM only physically returned $7 of the amount I was trying to deposit. However, the remaining funds were not credited to my account.
When I contacted customer service, I was told that the amount had been returned by the ATM. However, no refund was reflected in my account. I only received the $7 that the ATM physically returned, and the remaining $721 was not credited to my account. My checking account number is 5698**97.
As a result, I have suffered significant financial hardship and am concerned about the status of my funds. I request that the transaction I made on February 14 at the Bahçeşehir 3rd Avenue ATM be thoroughly investigated, that the missing $721 be deposited into my checking account as soon as possible, and that I be provided with written confirmation regarding the outcome of this process.
On November 1, while trying to deposit ₺15,000 via QR code at the Garanti Bank Bahçeşehir branch ATM in Istanbul, my money got stuck in the machine. It has now been 10 days, and the issue still hasn’t been resolved. I contacted the bank, received a negative response, and then reached out again to fi...
On 10/15/2023, at 18:04:15, I withdrew 2000 TL from the Yapi Kredi Bank ATM located in Ada Center Mall in Sakarya, Erenler district, using a QR code. The money was dispensed from the ATM in a diagonal manner, and one banknote had a curled edge. Upon counting the money, I realized it was only 1800 TL...
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