I am raising this complaint regarding a deposit I made to my XM trading account which has still not been credited. I deposited money to my XM trading account ID 302266*** using UPI from my Navi UPI, sending the amount to 832978***2.wallet@phonepe. Navi shows that the payment has been completed, but the funds have not appeared in my XM account and have not been returned to my Navi or bank account either. It has now been more than 48 hours since the transaction, which is far beyond the usual processing time for a UPI transfer. Because Navi confirms the payment as successful while XM has not credited or refunded the money, I am very worried about the status of my funds. I respectfully request that XM urgently investigate this missing deposit, locate the payment and either immediately credit the amount to my XM trading account or return it to my original payment method. I also request a clear written explanation of what went wrong with this transaction and how such an issue will be prevented in the future.
I deposited 48,500 INR to my XM trading account number 92094*** via UPI on 24 March 2026 at around 3:00 p.m. IST. The transaction was successful on my side, and I received confirmation from my UPI payment app/bank that the payment went through, but the funds have still not been credited to my XM acc...
On March 8, 2026, at around 10:44 AM, I deposited ₹52,000 into my XM Trading account (account number 331743698) using UPI via the PhonePe application....
I deposited ₹8,000 into my XM trading account on February 24, 2026, at around 2:00 PM using the UPI payment method through PhonePe. The amount was successfully debited from my bank account, but it has not been credited to my XM account. The UPI transaction ID is T2602241440562057758925. When I con...
I am writing to report a serious issue regarding a deposit I made to my XM Trading account, which has still not been credited. On March 9, 2026, I deposited ₹10,000 into my XM Trading account (account number 381289050) via PhonePe UPI from my Bank of Baroda account. The payment was successfully debi...
On 30/03/2026, I made a UPI deposit of 8,000 INR to my XM Trading account (ID: 321747***) via Paytm UPI at around 7:34 PM. The transaction was successfully completed, and the amount was debited from my Paytm account, for which I also received a UTR number as confirmation. Despite this, the 8,000 INR...
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