I’m Ali Baran E****, a user of the Xiaomi 14 Ultra, and I have to say, my experience with this device has been rather disappointing. Before even hitting the two-year milestone, the phone’s charging unit ceased to function correctly—it no longer charges. I purchased this phone with great hopes, particularly given the ₺78,000 cost, but now I find myself with a device that is unusable and lacking any definitive support from Xiaomi. I’ve handled the phone with care in standard conditions, but I still haven’t found a lasting solution or adequate customer support from either Mi Store Türkiye or Mi Store China. I would like to formally request a complete refund of the ₺78,000 I paid, along with the return of the phone. I respectfully urge Xiaomi officials to take accountability and address this matter promptly.
On September 28, I filed a complaint regarding my Redmi Note 14 Pro, but I still haven’t received any response. I purchased the device in April from MediaMarkt, and it is covered by both the manufacturer’s warranty and an additional one-year insurance plan. About two months after purchasing the pho...
Two months ago, I purchased a Xiaomi 14T smartphone. Since the first day of use, I’ve been experiencing battery problems. The phone’s battery drains extremely fast, even during normal internet use. I hesitate to even watch videos, because the battery depletes in a very short time. For example, last ...
I went to the Mi Store on November 20, 2022, and paid 1100 TL for a Bluetooth headset that I purchased there. It started acting up after four to five months, so I took advantage of the warranty and took it to an authorized repair service. However, after two months, they returned the headset with the...
Two years ago, I made the decision to purchase a smartphone from Xiaomi. Shortly after the warranty on the device had run out, it began to experience various issues. It started with the cameras, then it was the fingerprint reader, and now the power button is gone. They estimated that it would cost a...
About a month ago, I purchased a Xiaomi Wi-Fi Range Extender expecting to improve my internet coverage — but it has been nothing but a disappointment. Despite following the setup instructions correctly, the device does not function as advertised. Instead of boosting the Wi-Fi signal, it actually mad...
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