I purchased Far Cry 5, Assassin’s Creed Valhalla, and Need for Speed Payback from Xbox. I later requested refunds for all three games, and my refund requests were approved. However, it has now been 9 days, and I still haven’t received the payments in my account.
This delay has been extremely disappointing, and I expected better service from Xbox. I kindly ask Xbox to resolve this issue immediately and ensure my refunded amount is deposited as soon as possible. Thank you.
On May 2, 2025, I purchased three games directly from the official Xbox website, assuming they would work on my Windows device. However, once the purchase was complete, I discovered that these games aren’t available in the Microsoft Store for Windows, meaning I can’t install or play any of them. Na...
On September 2, 2025, I purchased Assassin’s Creed Valhalla through Xbox Windows using my Ziraat Bank debit card. On the same day, I submitted a refund request, and it was approved. However, more than a week has passed, and the refunded amount still hasn’t been deposited into my account. My related...
I purchased two games through Xbox PC, and although both refunds were approved 8 days ago, I still haven’t received the money in my account. The refund status shows as approved, but no payment has been deposited yet. I also haven’t received any email confirmation or notification regarding the refund...
I returned products purchased from Microsoft, and while the refunds were processed and deducted from my account, the money has yet to be credited back to my card. It’s been 10 days since the refund was approved, and I’m still waiting. I even emailed customer support to expedite the process, but I h...
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