I deposited money on X777.com but my balance is still zero, what should I do?

If you deposited money on X777.com but your balance is still zero,

Check transaction status first;

• Verify:
– Payment status = Completed (not pending)
– Correct account / username used

• If pending:
– Wait a few hours (some delays happen)

If completed → continue immediately.

Gather proof of payment;

• Prepare:
– Transaction ID (UTR / reference)
– Payment screenshot
– Date & amount

• This is your strongest evidence

Contact support with clear demand;

• Write:
– “My deposit was completed but not credited. Credit my balance or refund immediately.”

• Include:
– All proof
– Account details

• Important:
– Don’t accept repeated “wait” responses

Set a deadline.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.