Wolt blocked my account, how can I regain access?

First check your email and the app for a message explaining whether the restriction is temporary or permanent.

Account access may be limited because of security checks, suspected unusual activity, payment verification, or potential violations of Wolt's Terms of Service, so review your recent account activity before contacting support.

If you believe the block was applied in error, contact Wolt through the in-app Get Help chat or email [email protected] with your registered email address, phone number, and any relevant screenshots.

Ask for the specific reason for the restriction and, if additional verification is required, provide the requested information promptly to help restore access.

If support remains unresponsive, posting on Xolvie can help apply public pressure.