Westdent in Izmir Removed Fresh Implants After I Refused to Pay More Than €4,000

I brought my mom to this clinic for full-mouth implants. We agreed on a treatment plan before our flight to Izmir, which I confirmed many times (see photos 1 and 2). They promised us a 4-star hotel, but on the day of the flight, they changed it to a noisy Airbnb in a residential area isolated from the city center. That wasn't the biggest issue, but it gave me doubts because if they can lie once, they can lie twice. I specifically asked if anything regarding the dental plan would change, and they said no (photo 3). They placed the implants, but then my worst fear happened: they asked us to pay extra, without telling us about any price or plan changes beforehand. I was furious. I showed them the WhatsApp discussion and the payment plan we agreed on. I even escalated the situation to Suzana, but she ignored me, as you can see (photo 4). When I refused to pay more than the €4,000 we had agreed upon during the first visit, "doctor" Hasan Onur Ak*** became angry and aggressively removed 2 fresh implants from my mom's mouth!! (I genuinely hope he didn't use them on other patients...). This caused her severe bone loss, especially since I already informed them that she was diagnosed with periodontitis (photo 5). After the first visit, I decided not to come back to this clinic and reached out to some clinics in Istanbul to place the zirconia crowns. After showing them the X-rays, no clinic wanted to take responsibility for the poorly done job by Westdent in Izmir, so I had no choice but to go back to them for the crowns. I asked a friend who works in a dental clinic in Russia, and she showed their work to her surgeon. He said it would need to be completely redone (photo 6); otherwise, it would be impossible to fit proper dentures. He was absolutely right because the end result was terrible. Now, I have to wait until the bone heals to do them again in another clinic. 1 day before our flight, my mother left the hotel at 4 PM, waited 5 hours in the reception area, and didn't finish getting her crowns fitted until around 11 PM. My mom didn't like the final result but It was too late so she just signed their document and came to the hotel to not miss the airport pick up at 5 am in the morning...Even though they have few patients, they are very inefficient.