WePlay Account Blocked Without Reason

My Weplay account id - 61607*** was blocked about 14 hours ago and since then I have not been able to access it. I do not know the clear reason for this blocking and I have not received a satisfactory explanation. I contacted Weplay support through the application and submitted an appeal , but the response I received was “appeal failed” and my account is still blocked. No detailed information was shared about why the account was closed or what I should do to resolve the situation.there is a screenshot that shows my appeal and the “appeal failed” message. I request that my Weplay account be urgently reactivated and that I be informed clearly about the reason for the blocking.