I Want WePlay to Review My Permanent Ban and Restore My Account

My WePlay account with ID 97690368, which I have actively used for nearly 3 years, was permanently banned on April 16, 2026, without any concrete explanation and with only “rule violation” given as the reason. Until now, I have spent serious time and effort on the app day and night, and I became emotionally attached to it; it felt almost like a second home to me. My ring collection, in particular, was extremely valuable to me. Seeing an account I worked so hard on suddenly closed without receiving any prior warning deeply upset me.

During the nearly 3 years I used my account, I never once received a warning ban or any kind of punishment. Despite this, I find it extremely harsh and unfair that a permanent ban was applied directly without any prior notice and without explaining which rule I supposedly violated or how. While many people who threaten and blackmail others on the app continue to keep their accounts active, my account being closed in this way makes me feel even more wronged.

My ex-partner had threatened me by saying that their account was powerful and that they were close with the admins, so they would have my account shut down. After my account was banned, I opened a new account, and this person messaged me there as well, clearly writing that they were the one who had my account banned and that they would also get any other accounts I create banned. I have evidence of these threats and conversations.

When I contacted the support team, I was dismissed with only the phrase “rule violation.” No concrete evidence or explanation was shared about what I violated, when I violated it, or how I violated it. Because of this, I am left with no real opportunity to defend myself, and I believe I was banned completely unfairly.

I request that WePlay review my account in detail while also taking these threats and blackmail claims into consideration. If there is concrete evidence showing which rule I violated, I want it to be clearly shared with me. If it is determined that I was banned unfairly, I request that my account with ID 97690368 be reactivated together with all my progress, efforts, and ring collection.