Waplog Account Block Appeal – No Response From Customer Support

I am writing to appeal the restriction placed on my Waplog account registered with the e‑mail address taiwooluwadam***@gmail.com. On Sunday the 6th, I discovered that my account had been blocked, and I am not able to access it anymore. The app only shows that I have been banned for violating the Terms of Service, specifically the section on prohibited activities, but I do not know which action of mine caused this. I have been using Waplog on and off for years, and I recently started using it actively again shortly before this block. To my knowledge, I have not intentionally violated any rules or guidelines of the platform. I use the app only for normal communication and I always try to respect other users and the community standards. After seeing that my account was banned, I contacted your customer service team by e‑mail to ask for clarification and help, but I have not received any response. It has now been three days since I first wrote to you, and I am still waiting for assistance or an explanation. I kindly request that you review my account and the decision to ban it, and inform me clearly what specific reason or report led to this action. If there has been any misunderstanding or a mistake, I would be grateful if you could lift the restriction and restore my account. If there is any information or clarification you need from me to resolve this, I am ready to provide it. Thank you for your time and support.