Birm Forex Refused My $1,507 Withdrawal and Zeroed My Account

I deposited money into a forex account opened through Birm Yazılım ve Bilişim Danışmanlık Limited Şirketi. I made the payment by bank transfer/EFT to the IBAN ending in 29: TR65**************************29. I had a total of $1,507 in this account.

In July 2025, when I wanted to withdraw my money and transfer funds out of my account, my withdrawal request was never approved. I was repeatedly given excuses and delays. Despite submitting multiple withdrawal requests, my account balance was never paid to me. Later, I discovered that my account had been reduced to zero. I do not understand on what basis they were authorized to handle my account in this manner.

During this process, I communicated with a person identified as K*** Bey through the phone number +357 99 197603. Despite all of my communications with him, no solution was provided and my money was never returned. I was simply given repeated excuses and left to deal with the financial loss.

I request the immediate and full return of my $1,507. I also request a clear written explanation stating exactly why my account was reduced to zero and on what grounds this action was taken.