I have a line with the Vodafone Red tariff, and despite making multiple contacts with Customer Service and making requests via email for my call records to be included on the invoice for legitimate reasons, they have not sent them since September 27, 2023. In spite of the fact that I have stated on multiple occasions my intention to use them for a legal proceeding, it appears as though they are purposefully and methodically refusing to provide them.
In my home internet subscription with Vodafone, I reported a connection issue on September 13, 2023. I encountered connection problems again on September 15 and September 17, and I reported these issues as well. Unfortunately, I haven't had internet access since the failure on September 17. It's now...
Despite my request and the fact that I returned my modem, Vodafone has not yet disconnected my internet service. I terminated my subscription to the Vodafone Internet service on the 21st of September, 2023, at approximately 4:00 PM. On the other hand, on October 2, 2023, the customer service departm...
I purchased an additional phone from Vodafone to be added to my bill on July 13, 2023. Despite numerous calls to customer service and explanations, the phone's invoice has yet to be found. This is a very frustrating situation. How would I prove the phone's legitimacy if I tried to sell it without th...
I've been a Vodafone Redbox user, and for the past three months, my bill hasn't been delivered to my email. I had requested the bill to be sent to my email instead of paper to reduce waste, but for the last three months, it hasn't arrived. I've called customer service on 10 different dates, explaine...
Despite the fact that I have no outstanding debts with Vodafone, they refuse to remove my name from the blacklist. Although I desperately need to switch to a different carrier, Vodafone still has me on their blacklist despite my best efforts. Multiple attempts on my part to get in touch with Vodafon...
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