Delayed Refund for Faulty Honor Magic Watch 2 Smartwatch From Vodafone

Özgür
Özgür
Vodafone
October 11, 2023 6:26 PM49

Vodafone has an online store where I bought an Honor Magic Watch 2. The product didn't work right, and an official service report said it couldn't be fixed. This means that a refund should be given. The customer service team at Vodafone's Online Store told me to send this report. I did what they said and sent the report by email. I also talked to them on the phone four times. They told me every time that I'd hear back in three business days. But it's been more than 15 days and Vodafone hasn't done anything. I have no idea why I'm being kept waiting.

Comments

Similar Complaints

My Attempt to Return a Vodafone-Purchased Watch

Yasin
Yasin
Vodafone
September 8, 2023 3:54 PM14

I wanted to return a watch I purchased through Vodafone's mobile app, but unfortunately, I hit a roadblock. They frustra...

Apple Watch SE2 Compatibility Hassle and Vodafone Customer Service Fiasco

Dilek
Dilek
Vodafone
July 25, 2023 1:34 AM30

I recently purchased an Apple Watch SE2 from a Vodafone store. Upon trying to pair the watch with my iPhone 7 at home, I...

1

Vodafone Customers Grow Angry Over Payment Issues

Orhan
Orhan
Vodafone
October 3, 2023 8:52 PM22

The mobile phone that I purchased from the online store of Vodafone did not work when it arrived. Nearly eight months ha...

1

Delayed Refunds and Damaging Charges on Vodafone Bills

Engin
Engin
Vodafone
November 27, 2023 5:54 PM38

purchased a device through online shopping, and it turned out to be visibly faulty, without any prior inspection. worse...

Vodafone Giving False Information

Taylan
Taylan
Vodafone
September 16, 2023 8:41 AM9

I bought a line from Vodafone. Just before purchasing the line, I met with the customer service Vodafone expert team twi...