Vodafone has an online store where I bought an Honor Magic Watch 2. The product didn't work right, and an official service report said it couldn't be fixed. This means that a refund should be given. The customer service team at Vodafone's Online Store told me to send this report. I did what they said and sent the report by email. I also talked to them on the phone four times. They told me every time that I'd hear back in three business days. But it's been more than 15 days and Vodafone hasn't done anything. I have no idea why I'm being kept waiting.
I wanted to return a watch I purchased through Vodafone's mobile app, but unfortunately, I hit a roadblock. They frustratingly kept sending it back, citing that watches couldn't be returned. I am disappointed by this situation, and I made three attempts to initiate a return request, but unfortunatel...
I recently purchased an Apple Watch SE2 from a Vodafone store. Upon trying to pair the watch with my iPhone 7 at home, I was disheartened to discover that they were incompatible. I immediately contacted the store, but they refused to accept a return, citing that the box had been opened. A week befor...
The mobile phone that I purchased from the online store of Vodafone did not work when it arrived. Nearly eight months have passed since I handed back the phone. When I checked the status of the debt collection process for my Vodafone account on the government portal, it showed that Vodafone owes me ...
purchased a device through online shopping, and it turned out to be visibly faulty, without any prior inspection. worse, I encountered the same issue twice. The first return request was processed within 3-5 days, including a refund. However, the second return request, despite being 20 days in, stil...
I bought a line from Vodafone. Just before purchasing the line, I met with the customer service Vodafone expert team twice and asked if I could switch to the postpaid Red Pass 15 GB social package before purchasing a new Vodafone line. They told me to get the line and call us after a month, and let'...
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