Vibeshort Charges Keep Appearing on My Fidelity Bank Account

I am a customer of Fidelity Bank Ghana and I use a debit card linked to my account ending in 12, registered with the phone number +2332084445**. Since 7th September I have been receiving debit alerts for GHS61.50 from my account which I did not authorize. One such alert reads as follows: “Debit Alert, Amount: GHS61.5, Acct Num: 2030xxxxxxx12, Date: 22-09-2026 19:19:22, Transaction Location: VIBESHORT +19496567008 8**, VIBESHORT +19496567008 8**, Current bal: GHS52.01.” These debits keep appearing under the description VIBESHORT even though I have never knowingly approved or requested any such transactions. I reported this issue to Fidelity Bank customer service, but I was told that the debits are from Vibeshort and not from the bank’s side. As long as the money is leaving my Fidelity Bank account via my debit card, I expect the bank to protect my funds, properly investigate the source of these transactions and assist me in resolving the matter instead of simply pushing the responsibility elsewhere. I am requesting that Fidelity Bank immediately stop any further debits related to Vibeshort or similar unauthorized transactions from my account, investigate how these payments were initiated, and refund all unauthorized debits that have been taken in this manner. I also request a clear written explanation of the findings of the investigation and confirmation of the measures taken to ensure this does not happen again.