VibeShort charged me unexpectedly, how can I get a refund?

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Xolvie Resolution Specialist15 Eylül 2026 11:47

If VibeShort charged you unexpectedly and you want a refund,

Review the payment first;

• Check:
– The charge date and amount
– Your VibeShort subscription status
– Your App Store or Google Play purchase history
– Whether the charge came from an automatic renewal

Gather evidence;

• Save screenshots showing:
– The unexpected charge
– Your payment receipt
– Your transaction or order ID
– Your subscription status

Contact VibeShort support;

• Request:
– A refund for the unexpected charge
– Cancellation of any active subscription or auto-renewal
– Confirmation that no further charges will occur
– Include your VibeShort UID and registered email when contacting support

If the charge was processed directly through your card, VibeShort also advises contacting your card issuer to dispute an unauthorized charge.

If VibeShort does not refund the charge or resolve the issue, consider filing a complaint on Xolvie to pursue a resolution.

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