Vibeshort Keeps Charging After Cancellation

9

I am writing regarding unauthorized charges that Vibeshort has been taking from my bank account despite my cancellation of the service. I initially purchased a Vibeshort subscription and then canceled it 2–3 days after purchase. After a funeral in my family, I fell behind on closely reviewing my bank statements, and I recently discovered that Vibeshort has continued to charge me monthly even though my account was canceled. These withdrawals were taken from my account without my authorization after the cancellation date. According to my bank records, these unauthorized charges have been taken from approximately 7/31–8/1 through 10/06/2024. The total amount I am owed in refunds is $121.93 for payments that should never have been taken after cancellation. I request that Vibeshort immediately review my account, confirm that my subscription is canceled, and refund the full amount of $121.93 that was withdrawn after my cancellation. I expect a prompt resolution to this matter and a written confirmation that no further charges will be made to my account. Best regards, Yvette R. W***   Phone: 610-715-2***

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