I have been using electronic cigarettes for over six years and have plenty of experience with them. My spouse purchased a Vaporesso Gen S (GTX Coil Version) from Buhar Keyif, and when I opened the sealed package and used it for the first time, I immediately got an "Overheating" warning.
Trying to reach customer support was a nightmare, and when I finally got through, instead of offering a solution, they just gave me generic usage instructions—as if I didn’t already know how to use the device. I have even owned the same model before, so I am fully aware of how it should work.
To make matters worse, despite including a warranty certificate in the package, the company later admitted that the product is not actually covered under any warranty. They refused a replacement, refused any warranty service, and refused to issue a refund.
This is unacceptable. As a retiree, I spent half of my pension on this device, and now I am left with a defective product and no support. I demand that Buhar Keyif and Vaporesso take responsibility and provide a replacement or refund. Customers should not be misled with false warranty claims!
I purchased the Vaporesso GTX GO 80 based on a recommendation and was excited to try it. However, the product arrived without a sealed box, wrapped only in bubble wrap, which immediately raised concerns. I had been checking the stock daily and ordered it as soon as it became available. When the reco...
I purchased a Vaporesso Luxe Q from Buharkeyf, and in less than 10 days, the device completely stopped working due to liquid leakage. When I inhale, nothing happens, and it gives a short circuit warning. The device is sealed and not something that can be tampered with, so this is clearly a manufactu...
I’ve been using the Vaporesso Luxe Q electronic cigarette, but now I’m having a serious issue: it won’t charge at all. Even when the battery is completely dead and I plug it in, the device shows a constant green light as if it's fully charged. But in reality, it's not charging, and I can’t use it an...
I find it hard to believe I even have to write this, but my GeekVape device literally burst on me and inflicted third-degree burns on my stomach. It was frightening. Thinking GeekVape would at least show some concern or take responsibility, I contacted them right away following the occurrence. Rathe...
I purchased a Vaporesso Osmall Pod, and it completely stopped working in no time. Despite having a full charge and e-liquid, it doesn’t produce any vapor—I inhale, but nothing happens! I spent my hard-earned money on this, and I couldn’t even use it properly before it broke. This is incredibly frust...
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