If Vantage Markets blocked your withdrawal and you want to recover your funds,
Check your withdrawal first;
• Verify:
– Your withdrawal status and amount
– Whether your identity verification is complete
– Whether the withdrawal account is in your name
– Whether Vantage has requested additional documents
– Whether you have enough free balance to meet margin requirements
Vantage states that withdrawals can be rejected or delayed because of incomplete verification, withdrawal-method requirements, account reviews, or insufficient funds for margin requirements.
Gather evidence;
• Save:
– Withdrawal confirmation and order number
– Account statements
– Screenshots of the rejection or blocked status
– Any documents requested by Vantage
Contact Vantage Support and request the specific reason for the blocked withdrawal and the steps required to release your funds.
If your withdrawal was marked Successful but the money has not arrived, Vantage provides a withdrawal-not-received form; it says to use it after the applicable processing period has passed.
If Vantage does not resolve the withdrawal issue, consider filing a complaint on Xolvie to pursue a resolution.
