I Lost My Valorant Account to Hackers and Riot Support Refuses to Help Without Old Email

August 2, 2025 4:00 PM24

My Valorant account was stolen over a week ago, and despite multiple attempts to recover it, I’ve received no real help from Riot's support team. I submitted every piece of information I could possibly provide: payment receipts, all the usernames I’ve ever used, my in-game skins, and even screenshots. But Riot refuses to assist me simply because I can’t recall the very first email address linked to my account.

That email was a randomly generated string of characters I no longer use and don’t remember. I’ve provided far more detailed and verifiable evidence proving the account belongs to me, yet I’m still being ignored. I find it incredibly unfair that support refuses to take action due to one missing piece of outdated information.

I’m urgently asking Riot Games to verify ownership based on the multiple data points I’ve shared and return access to my stolen account. Ignoring genuine cases like mine encourages hackers and punishes honest players. Please resolve this issue without further delay.

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