UPS officially confiscates products from abroad, leaving us unable to receive them. It's like hitting a roadblock; we can't even access the products we've paid for. Let's urge Turkey to reconsider Ali Baba shopping! They claim customs brokers can easily resolve this, but each time we try, they demand different documents, making the process needlessly complex, almost impossible. Plus, for products costing $100-$200, they demand ₺30,000-₺40,000 just to deliver them. Why the excessive scrutiny? Can't we buy items for personal use anymore? Why are people struggling to make a living while others escape scrutiny? With little life enthusiasm left, the constant restrictions and rules are becoming unbearable!
I shipped my belongings from Ukraine. UPS told me that since it was an express shipment, I had to come and pick it up myself—otherwise, the items would be considered abandoned and given to them. They even act like customs officers, putting people in difficult situations. Once they realized the items...
UPS Turkey insists on not delivering my order from Apple, which was shipped 5 days ago from Istanbul to a destination just a 3-hour drive away. What's worse, my inquiries are either not answered or responded to with meaningless statements such as "the courier reported 'ADDRESS CLOSED'." I've been at...
Training materials were sent to our company from abroad with UPS Turkey and the products were stuck at the customs. On May 25, 2023, UPS Turkey sent us an e-mail and informed us that we need to prepare some documents and give a power of attorney from a notary public. He stated that all the prepared ...
I ordered two items from Amazon USA, including a pair of shoes worth just $20 (about ₺900). UPS processed the shoes separately as if each pair was an independent import and outrageously demanded ₺15,000 in customs duties for that one pair. What’s worse, UPS already charged ₺2,500 to my credit card,...
I was tracking my shipment when I noticed a delay due to a "wrong address." I immediately checked the address I provided to the seller, and there were no mistakes. When I contacted the seller, they informed me that they use UPS for shipping and that UPS was responsible for the delay. The seller even...
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