Umingle Wrongly Suspended My Account for Being Under 18

I am writing about my Umingle account, which was banned on January 2 without any valid reason. The app claimed that I am under 18 years old, but this is not true and my account was suspended even though I meet the age requirement. My Umingle account is registered with the email address jadenk***@gmail.com. I have not received any explanation or chance to verify my age before or after the ban, and I have not yet been able to reach support through any channel to resolve this issue. I request that my Umingle account be unbanned immediately and that my age information be reviewed correctly, so I can continue using the app without any unfair restrictions.