Last week, I purchased Assassin’s Creed Valhalla on Steam and initially played without any issues. However, when I tried logging in over the weekend, Ubisoft Connect wouldn’t connect. My email and password are 100% correct, yet it refuses to let me in.
I attempted to reset my password, but Ubisoft never sent the reset email. I’ve checked my spam folder and tried multiple times—nothing. At this point, I’m locked out of the game I paid for with no way to access it.
Ubisoft, fix this immediately! Send the password reset email or provide an alternative way to regain access. This is unacceptable for a paid game!
I purchased Assassin’s Creed Unity on Steam, but I can’t log into the game because Ubisoft Connect refuses to accept my password—even though I’m entering it correctly. I tried resetting my password multiple times, but even after creating a new one, I still can’t log in. No matter what I do, the sys...
I either forgot the password to my Ubisoft Connect account or it has been compromised. Regardless of the cause, I’ve been completely locked out of my account for days. I submitted a support request hoping to receive help or at least an update, but I haven’t heard anything back. There was no confirma...
I purchased a game through Ubisoft, but I can’t even access my account to play it. Each time I try to log in, I’m met with issues, and despite numerous attempts to reset my password, no verification code ever arrives. This system is incredibly frustrating. The game is bought and paid for, but it’s c...
I am trying to log into Ubisoft using the email I’ve previously used, but I can't get in. When I click 'Forgot Password,' I don't receive any notifications in my email, so I can't access my games. Since my account is linked to Steam, I am unable to change my password. My account exists, but I'm not ...
I am unable to log into my Ubisoft account because I have forgotten both my username and password. I have repeatedly requested a password reset email, but Ubisoft has not sent any email or provided any response. This is extremely frustrating because I have spent a significant amount of money on my a...
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