Ubisoft Connect Won’t Let Me Log Into Assassin’s Creed Valhalla—No Password Reset Email

Ubisoft Connect Won’t Let Me Log Into Assassin’s Creed Valhalla—No Password Reset Email
Zübeyir
Ubisoft
January 27, 2025 10:14 AM74

Last week, I purchased Assassin’s Creed Valhalla on Steam and initially played without any issues. However, when I tried logging in over the weekend, Ubisoft Connect wouldn’t connect. My email and password are 100% correct, yet it refuses to let me in.

I attempted to reset my password, but Ubisoft never sent the reset email. I’ve checked my spam folder and tried multiple times—nothing. At this point, I’m locked out of the game I paid for with no way to access it.

Ubisoft, fix this immediately! Send the password reset email or provide an alternative way to regain access. This is unacceptable for a paid game!

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