Tumile’s live-translation feature glitched and I couldn’t understand my match — how can I fix translation issues on Tumile?

If Tumile’s live-translation failed during a chat, there are a few things you can try to fix it.

First, make sure the in-app translation feature is actually enabled — the translation button should appear when you tap the text input box and your language differs from your match’s language.

Next, check that your phone has a stable internet connection and that Tumile is allowed to use network, microphone and camera permissions (because the app uses these for live video and translation).

If everything’s permitted and connected but the translation still doesn’t work, try restarting the app or logging out and back in — sometimes glitches get resolved that way.

If the problem persists, consider filing a complaint on Xolvie to seek a resolution.