1

I Sent 6,685 USDT from Trust Wallet to Binance TR and Never Received My Funds

March 17, 2025 12:14 AM228

On March 11, 2025, at 02:01, I transferred 6,685 USDT via BNB Smart Chain from my Trust Wallet to Binance TR. Although the transaction shows as “sent” on Trust Wallet, the funds never arrived in my Binance TR account.

In desperation, I contacted Trust Wallet support through WhatsApp. They asked for my 12-word recovery phrase—which I mistakenly shared, thinking it was part of their verification process. After checking my wallet, they claimed the funds were “stuck on the network” and asked me to deposit 2.0 BNB to retrieve them. I explained I don’t have that kind of balance and asked them to just send the funds to my Binance TR account—but they said that wasn’t possible.

Now I’ve lost access to my funds, and I feel completely helpless. I’m urgently asking both Trust Wallet and Binance TR to help resolve this situation. I followed standard procedures, made a legitimate transaction, and now I’m left with nothing.

Comments

Similar Complaints

1

Trust Wallet Missing USDT After Binance Transfer Complaint

November 25, 2025 3:17 PM509

On 04.07.2025, I made a transfer of 36,308.32 USDT from Binance Global to Trust Wallet. Although the transaction appears...

1 Support
1

Binance to Trust Wallet Transfer Failed – Funds Missing

March 1, 2025 2:35 AM190

On February 28th around 1 AM, I transferred money from my Binance account to Trust Wallet. When I tried to send the fund...

Transferred BNB from Binance to Trust Wallet but Funds Are Missing

November 21, 2024 2:08 AM252

I logged into my Trust Wallet account and copied the Smart Chain (BNB) receiving address. Then, I logged into my Binance...