Truck Simulator Ultimate Wipe Erases Three Years of Game Progress
I have been playing Truck Simulator Ultimate on my Android phone linked to my Google Play Games account for about three years. I built my own company in the game, expanded into four different countries, and owned around 50 to 60 trucks, 50 to 60 hired drivers, and a substantial amount of in-game cash. I also made VIP/Premium purchases. Every time I logged into the game, I saved my progress, taking extra care to avoid losing my data.
Earlier this year, when I logged back into the game, I discovered that my entire progress was completely wiped. My previous companies, trucks, drivers, and in-game cash were all gone. Now when I log into my account, only the default starting company and a single starter truck remain, with zero cash left. In other words, my account is still there, but all the content inside has been completely erased.
Despite reaching out multiple times through complaint channels and email addresses I found online, I received no response, and no one offered any assistance. I demand that my account be restored to its previous state, including the VIP/Premium purchases I paid for, along with the trucks, drivers, and in-game currency I spent years building up. I ask that my grievance finally be addressed.
