On August 22, 2025, my Trendyol store, “Can’s Tic,” was unjustly closed on the allegation of selling counterfeit products. I have been operating my store on Trendyol since 2021, and I have never sold counterfeit products; all of my products are invoiced. The allegation of counterfeit products, which was provided as the reason for the closure, relates to an original product I sold a few years ago that had a barcode. At that time, I submitted the product documentation, and it was accepted by Trendyol. It is now incomprehensible that the same product is being questioned again and raised against me. Although there was only a single violation allegation in my store, my store was abruptly assigned 48 violation points without any prior warning, resulting in its closure. As my store has been completely closed, I have suffered a financial loss of approximately ₺2 million. In addition, my access to the account balance and payments was blocked for three months. During this period, the delay in payments caused me serious financial and emotional damage. I request that my store be reopened and that the damages I have suffered be remedied.
We had been selling on Trendyol for nearly a year through our Natural Look store with the ID 1072022. On April 30, 2025, our store was shut down after we were given 48 violation points based on a claim that we were linked to another seller. I reported this to the Presidential Communication Center an...
I have been selling at Trendyol since 2018 with the sales ID number 122676. I uploaded my products. My products are approved. Even in 2024, the products I uploaded were approved. Approximately 1500 approved products were on sale. I have made hundreds of sales so far. Not once have I received a compl...
Dear Trendyol Seller Support Team, My store, adaticarett, which is registered under my name, has been suspended by your system. It appears that this decision may be based on an assumed connection to another store that was previously closed due to a prohibited product violation and was registered un...
Many of the product images that were active and previously sold in my Trendyol seller panel were suddenly deleted due to an error originating from Trendyol. I have repeatedly re-uploaded the product images and waited for them to appear in the panel, but since October 15, 2025 — for the past 14 days ...
I want to share a crucial warning with fellow sellers on Trendyol. For months, Trendyol urged us to open a micro-export store, and after learning the GTIP numbers and export invoice details, we finally launched our products. Gathering the necessary GTIP numbers alone took a month of hard work. Howev...
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