I ordered a 15 kg bag of dog food from 'AKN Virtual Market' on Trendyol, but today I received A4 papers instead. This is completely unacceptable. I cannot reach the seller, and Trendyol seems to have lost control over its platform. Almost every product sold appears to be fake, and the sellers are increasingly unreliable. I have reported the issue through Trendyol’s customer service, but I have not received any proper response or resolution so far. This level of negligence is making me question whether it is safe to shop on this platform at all. The Prada sunglasses I ordered from you turned out to be counterfeit, and the Royal Canin dog food I purchased two months ago was also fake. This situation is unacceptable and needs to be resolved immediately.
I bought a pair of sunglasses from Trendyol and suspected they were fake, so I initiated a return. The return was rejected, and I was told the item would be sent back to me. During the transfer process, they claimed I was unreachable and sent it back to the company. This happened again, with the sam...
On November 17, 2024, I made a purchase on Trendyol. As of November 27, the product still hasn’t been delivered. The shipment was handled by Sürat Kargo, which claims, “We delivered it, but you weren’t at the address,” which is completely untrue since I am always at home. The courier branch is now s...
My order hasn't arrived, despite Trendyol Express claiming it was delivered twice. Even after stating it didn't reach me, I only received a generic "product delivered to address, have a nice day" email. When I requested any official documents or reports, I received no response. I tried calling for a...
I bought the product with delivery number 8504109469 from the Trendyol seller and it arrived damaged. I returned it to the Trendyol courier company with the return code. I bought it from a different seller at the same time. I returned a product with delivery number 8484275214 by providing the correc...
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