I am writing regarding my Trendyol order number 10235987383. I returned this order on March 23, and the package has already been delivered successfully to you. Despite this, I have still not received my refund. It has now been more than 20 days since the return, which clearly exceeds the stated refund period. I contacted your customer service multiple times, but I did not receive a clear or satisfactory resolution, only repetitive and vague responses. This delay is unacceptable. I request that my refund be processed immediately and paid back to my original payment method without any further delay. Otherwise, I will be forced to escalate this issue further through my bank and the relevant authorities.
My Trendyol order number 10677807791, placed on 10/11/2025, has still not been shipped even though several days have passed. Since placing the order, I have seen no progress in the system and cannot access any clear information about when the product will be dispatched. I contacted Trendyol customer...
I ordered a product from Trendyol on May 21, 2024, with an expected delivery date of May 24, 2024. The product was shipped on May 21, 2024. On May 29, 2024, I contacted Trendyol, and on May 30, 2024, I called them again. They informed me that they initiated the return process on May 29, 2024, and I ...
On October 24, I purchased a product for through Trendyol and am experiencing a serious issue with its delivery. My shipment with tracking number 253464196194 does not appear to have been handed over to the courier company. When I contacted the courier, they informed me that the product had never re...
I placed an order on Trendyol from the seller Bargello, and although the system shows that my order was delivered on 02 April 2026, I have not received the product. The order number for this purchase is 10327989898, and the delivery address was As Suwis Street. There was no delivery to me personally...
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
Comments