Trendyol Order Delay, and Poor Customer Service

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March 07, 2024 10:45 am
235

I placed my orders on Trendyol 40-45 days ago, but despite exceeding the delivery times, they have not been shipped yet. So, I gave customer service a ring to check on my orders. They mentioned that the shipping times were longer than expected and offered to cancel the orders, but I decided to keep them. I would like my orders to be delivered. When I tried to get in touch with the seller for more details, I was informed that they were unable to reach the seller. Even though I clearly asked for specific details, I had a phone call with a representative who started yelling. I want a solution to my problem. Here are the delivery numbers for Trendyol: 3205036048, 3205959217, 8103351886, and 8173634729.

Caner
Caner
March 27, 2024 12:54 pm

It has been 2 weeks since the complaint. No one has called to provide information or send the shipment.

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