On 24.03.2025, I placed an order on Trendyol with the shipment number 7330022457283208. The package arrived at the local branch in my city on 27.03.2025. That same day, I received a call from +90 (850) 759 15 15 informing me that they couldn’t deliver it to my address and would leave it at the closest location where Trendyol usually delivers. I provided the name of the market where Trendyol Express regularly drops off my packages. The customer representative confirmed this and said I would receive the package the next day. However, when I called again on 28.03.2025, I was told the shipment was marked for return. It turns out they didn’t want to make the effort because the usual drop-off point was a bit far for them, so they simply sent the package back.
On April 16, 2025, I purchased a product sold directly by Trendyol, and it was shipped the same day. On April 17, Trendyol Express marked it as out for delivery and sent me the tracking code via SMS. Just one minute later, I received another message saying they couldn’t reach me. I was at home waiti...
I’m writing to express my frustration with how my recent Trendyol order (delivery code: 9607661227) was handled. The package, which was supposed to be delivered via Trendyol Express, successfully traveled all the way from Batman to Bayrampaşa, Istanbul. However, when it reached the final stage of de...
I placed an order on Trendyol on January 16, 2025, at 5:09 PM, purchasing two items. One of the items was delivered on January 18, but the second item has yet to arrive, even though the delivery date has passed. The tracking system shows it "out for delivery" all day, yet my address is only 15 minut...
I placed my orders on Trendyol 40-45 days ago, but despite exceeding the delivery times, they have not been shipped yet. So, I gave customer service a ring to check on my orders. They mentioned that the shipping times were longer than expected and offered to cancel the orders, but I decided to keep ...
On October 6, 2025, I placed an order on Trendyol (order no: 9805112457) to be delivered to my address. However, the delivery was not completed because the courier did not ring the bell and, despite knowing the door code, did not leave the package at my door. My phone was charging at the time, so I ...
Comments