I placed an order from Trendyol "Harmony Giyim" on October 4, and the product got stuck at a branch for 5 days. Despite contacting the Trendyol assistant every day, I was repeatedly told to wait. Finally, without my request, they initiated a return process. Not only did I not receive the product, but I also lost valuable time, and the price of the item has now increased. This caused me financial loss. If Trendyol had contacted the branch in time, I wouldn’t have been in this situation. I even called to request compensation, but all I received was an apology, nothing more. They could have delivered the product or provided a coupon to purchase it at the original price. This is unacceptable for Trendyol, and their customer satisfaction is non-existent. All they do is apologize.
I placed an order with Mila Giyim via Trendyol, order number 10692239423. My order was held in transit for three days and was automatically canceled today (November 19, 2025) without any notification. My package was supposed to be delivered to my address yet they claimed it could not be delivered, e...
I want to express my frustration with Trendyol's decision to deny my request for a refund on a pair of shoes I purchased. I mistakenly ordered the incorrect size and promptly canceled the order within one minute of placing it. The website assured me that my money wouldn't be charged, but when I reac...
On April 16, 2025, I purchased a product sold directly by Trendyol, and it was shipped the same day. On April 17, Trendyol Express marked it as out for delivery and sent me the tracking code via SMS. Just one minute later, I received another message saying they couldn’t reach me. I was at home waiti...
I placed an order on June 23rd, but it still hasn't arrived. To make matters worse, when I contacted Trendyol about the missing order and requested a refund, they informed me I would have to wait an additional 6 days for the refund process to even begin! This is on top of the month I've already been...
I placed an order on Trendyol during a really good campaign. Six days passed and I still hadn’t received my package, then I was devastated by a message saying my order was damaged during shipping and would be returned. Not only will it take 15 days for me to get my money back, but the prices of the ...
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