Even though I told them that the order I placed through Trendyol.com was incomplete, no one cared. My order was incomplete, and they did not support me. I used my legal right to take them to court and won the case as a result of the Arbitration Committee's decision. Even though the decision was made on 04/05/2023, they have not respected it, despite my applying to them three times. I reported the issue via live support for the last time, but no action was taken. I will be taking them to court on Monday with this decision document and legal interest through a lawyer, and they will owe a large sum of money. After reading many comments, I saw that they did this on purpose. I will report to the Ministry of Commerce that they did not comply with decisions and acted irregularly. Trendyol has really lost its respect.
I placed an order on June 23rd, but it still hasn't arrived. To make matters worse, when I contacted Trendyol about the missing order and requested a refund, they informed me I would have to wait an additional 6 days for the refund process to even begin! This is on top of the month I've already been...
When I bought something electronic from Trendyol and it came broken, I started the return process right away. That being said, my request was turned down because the offering was "incomplete." Since I sent the item back exactly the way I got it, either they're not telling the truth or Trendyol Expre...
I would like to inform you that Trendyol has not implemented the decision made in my favor by the Consumer Arbitration Board on March 10, 2024, and they keep delaying the issue. Although the decision should be implemented within 14 business days, I have not received any feedback from Trendyol despit...
Trendyol charges for undelivered items, making arbitrary agreements, and expecting compliance. My money is currently held hostage, and the product is nowhere in sight. I'm ready to take this matter to court. Initially, they claimed the product was delivered to my door, but upon inspection, it was no...
On July 23, 2025, I placed an order on Trendyol for the Vavello Aura bedroom set. The product was delivered both significantly delayed and incomplete. Since the items were missing, I requested a return. Additionally, Trendyol created a supply package to complete the missing parts, but this package w...
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