Hello, I bought a fan from Trendyol with the order number 10290307180. The cargo left it downstairs because there is no elevator in my house. When I opened the cargo, I saw that the parts of the product were scattered and the box was damaged. I took photos and returned the product. Although the sales contract states that I have a 14-day right of withdrawal as long as there is no food or drink, the company sent it back to me saying that the product was used. Trendyol does not offer a solution because it is the seller's fault. Even though I returned it a second time, it is being sent to me again. The product I bought cost ₺4500 and I am the victim here. I received an open product, but they are trying to force the product to me. Of course, I will use my legal rights. However, I really do not understand why a product I bought trusting Trendyol is being forced to be sent to me like this and there is no solution. Instead of buying from a different address, I bought it because Trendyol is reliable, but I have no contact. It is a shame, you lost Trendyol. I will share this bad shopping experience everywhere.
I bought the product with delivery number 8504109469 from the Trendyol seller and it arrived damaged. I returned it to the Trendyol courier company with the return code. I bought it from a different seller at the same time. I returned a product with delivery number 8484275214 by providing the correc...
Trendyol watches from the sidelines as its customer suffers, doing nothing to help. I purchased a product from the Trendyol shopping site that turned out to be defective, and I wanted to return it. I sent the item, worth thousands of ₺, back to the seller, who kept it for almost a month, claiming it...
I purchased a Wahl brand hair clipper for ₺3,848 through Trendyol. On the day it was delivered—before even bringing it home—I submitted a return request, stating that I didn’t like the product. The clipper blades weren’t as expected and the body was made of plastic (a photo of the product is attache...
On August 27, 2025, I ordered a coat hanger through Trendyol for ₺149.99 (Order No: 10462187278, Delivery No: 9702815625), to be delivered to Düzce/Akçakoca. My product remained undelivered for 13 days, and when I contacted customer service, I was told a request had been placed for it. However, on S...
Trendyol constantly causes problems for its customers. I made a purchase from Trendyol for ₺900, and the products were delivered to me. I requested an exchange, and Trendyol processed the return and shipped the products back accordingly. The seller approved the return as well. However, I still have ...
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