I cannot change my email without losing my order history, and the system simply does not work. I can’t access my invoices through my old email either. This has become a serious issue, especially since I need the invoices for warranty and return purposes. I’ve contacted Trendyol help center multiple times, but their suggestions are completely ineffective. It feels like no one is actually reading my messages or trying to understand the problem. Something as basic as updating an email address should be easy, yet it remains unresolved. Trendyol has made this process unnecessarily difficult, and I feel like I’m wasting both my time and money with them.
Please respond to Trendyol regarding the reopening of my closed Trendyol account or my invoice request. There has been no response or callback for days. I just want to access the invoice for the Apple product I bought 3 years ago—why is it so difficult? It's like I'm asking for an invoice from 10 ye...
The seller is not issuing an invoice for the product I purchased from Trendyol. They issued one initially but then canceled it and haven’t provided a new one since. Despite contacting Trendyol customer service several times, I only receive generic responses with no real action taken. The seller cann...
I've never encountered such a lack of concern from any company's customer service as I have with Trendyol. It's quite disheartening. Trendyol hosts a variety of stores that frequently send out incorrect products. Unfortunately, instead of taking action to address this issue or hold the sellers accou...
I ordered Trendyol, and when I got the item it lacked an invoice. I find it difficult to understand how they could send an item without a necessary proving documentation. The missing invoice has me in a tough position right now. When I contacted customer service, they merely sent me to the seller wi...
As a seller on Trendyol, the experience has become incredibly frustrating and burdensome. Even listing a product is a challenge; if it’s a branded item, you can’t list it, even with an invoice. For example, I sell computer parts and upload an invoice, but it gets flagged because the brand name like ...
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