The Dyson Airwrap hair styler I purchased on Trendyol with a guarantee of being an original product unfortunately turned out to be fake. I have received an authenticity report from Dyson confirming that the product is counterfeit. Despite providing all the necessary proof to Trendyol, there has been no satisfactory response or resolution. I paid the same price as an original product, but what I received is fake, causing me both financial and emotional distress. I trusted Trendyol as a reliable platform for shopping, but this experience has completely shattered my confidence. I urgently demand that my payment be refunded and this issue be resolved as soon as possible. Where is Trendyol’s guarantee? Please address this matter immediately to ensure that others do not suffer the same issue!
I purchased a Philips laser hair removal device through Trendyol for ₺13,000, and I still have the invoice. After using it without any issues for about five months, the device malfunctioned, so I contacted the authorized service center. Upon inspection, the service determined that the product was co...
I bought a pair of AirPods 3rd Gen from Trendyol because I believed the seller when they said they were original. Even though I was worried and asked the seller directly, they assured me that the goods was real. But when I checked the serial number, I saw that the item was a fake that was being sold...
They are not refunding my product, and each customer representative I speak to gives me different information. I requested the return of the DualSense 5 console I bought on Trendyol, both because the package was damaged and because the product was fake. When I didn't receive the return, I created a ...
I bought a pair of sunglasses from Trendyol and suspected they were fake, so I initiated a return. The return was rejected, and I was told the item would be sent back to me. During the transfer process, they claimed I was unreachable and sent it back to the company. This happened again, with the sam...
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