Dyson Airwrap I Purchased on Trendyol Turned Out to Be Fake!

The Dyson Airwrap hair styler I purchased on Trendyol with a guarantee of being an original product unfortunately turned out to be fake. I have received an authenticity report from Dyson confirming that the product is counterfeit. Despite providing all the necessary proof to Trendyol, there has been no satisfactory response or resolution. I paid the same price as an original product, but what I received is fake, causing me both financial and emotional distress. I trusted Trendyol as a reliable platform for shopping, but this experience has completely shattered my confidence. I urgently demand that my payment be refunded and this issue be resolved as soon as possible. Where is Trendyol’s guarantee? Please address this matter immediately to ensure that others do not suffer the same issue!