First Toluna Reward Request Still Not Fulfilled

14

On October 11, 2025, I redeemed a Carrefour reward worth $11 through Toluna. However, even after one month, my reward has still not been delivered. Each time I contacted Toluna by email and through the website messaging system, I was told that the reward was on the way, but no actual progress has been made. This was my first reward request on Toluna, and I have not experienced any other issues with my account.

Username: m********@gmail.com

I request that my reward be delivered to me as soon as possible.

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