On October 11, 2025, I redeemed a Carrefour reward worth $11 through Toluna. However, even after one month, my reward has still not been delivered. Each time I contacted Toluna by email and through the website messaging system, I was told that the reward was on the way, but no actual progress has been made. This was my first reward request on Toluna, and I have not experienced any other issues with my account.
Username: m********@gmail.com
I request that my reward be delivered to me as soon as possible.
On December 3, 2024, I redeemed a $11 Carrefour e-voucher reward from my Toluna account. Although their system states that rewards are typically delivered within 1–7 business days and PayPal payments within 1 to 3 weeks, a significant amount of time has passed and my reward has still not been delive...
On September 4, 2025, I redeemed 88,325 points through the Toluna Influencers website to order a Carrefour eGift Card worth $11 (Order No: 2805717). I placed the order using my email address s***@hotmail.com, and the points were deducted from my account. Although Toluna states that rewards are deliv...
On December 24, 2025, I redeemed the points I earned by completing surveys on the Toluna app for a CarrefourSgift card worth $11. However, even after 16 days, my order still shows as “processing,” and the gift card has not been credited to my account. I opened a support ticket through Toluna and la...
I have still not received the $11 Boyner gift card that I earned through Toluna approximately two months ago. After spending a long time completing surveys and putting in effort to earn this reward, I have now been waiting for two months without any progress. Even though I have contacted Toluna mul...
I redeemed my Migros gift card from Toluna on August 1, using my earned points, but I still haven’t received it. I contacted customer service multiple times, and they assured me the reward would be delivered within 6 to 15 days, yet nothing has happened. Other survey platforms process rewards insta...
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