Toluna Customer Support Closed Ticket Without Resolving Reward Issue
On December 24, 2025, I redeemed the points I earned by completing surveys on the Toluna app for a CarrefourSgift card w...orth $11. However, even after 16 days, my order still shows as “processing,” and the gift card has not been credited to my account. I opened a support ticket through Toluna and la