Recovering My TikTok Account

profile
May 14, 5:53 pm
12

I have a problem accessing my TikTok account and I have not been able to solve it through the in‑app support. I was using TikTok on an iPhone 12 in Uganda, and about a month ago I lost access to the account. Unfortunately, I have forgotten the email address and password, and the phone number linked to the account was stolen, but I still remember my username. My account has been in use for about one year, and during this time I always logged in normally until I lost access. I have tried several times to use the “Report a problem” and recovery options provided by TikTok, but the answers and options given do not correspond to my situation, so I still cannot get back into my account. I kindly request that my account be recovered and that the linked email address and phone number be changed so that I can securely access it again. I am ready to provide any additional information TikTok may need to verify that I am the rightful owner of this account.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

I Forgot My TikTok Login Details and Cannot Recover My Account

profile
Lukman
May 11, 11:57 am
75

TikTok Support Doesn't Support!

profile
Destany
February 27, 1:07 pm
177

TikTok Is Showing My Own Account as if I Am Not the Owner

profile
Samuel
May 10, 2:18 am
22

Cannot Recover My TikTok Account Without Email Or Phone Access

profile
Sofia
April 29, 11:35 pm
141

Video Complaints

Report a Similar Issue