1

Recovering My TikTok Account

May 14 5:53 PM75

I have a problem accessing my TikTok account and I have not been able to solve it through the in‑app support. I was using TikTok on an iPhone 12 in Uganda, and about a month ago I lost access to the account. Unfortunately, I have forgotten the email address and password, and the phone number linked to the account was stolen, but I still remember my username. My account has been in use for about one year, and during this time I always logged in normally until I lost access. I have tried several times to use the “Report a problem” and recovery options provided by TikTok, but the answers and options given do not correspond to my situation, so I still cannot get back into my account. I kindly request that my account be recovered and that the linked email address and phone number be changed so that I can securely access it again. I am ready to provide any additional information TikTok may need to verify that I am the rightful owner of this account.

Comments

Similar Complaints

I Forgot My TikTok Login Details and Cannot Recover My Account

May 11 11:57 AM124

I had an issue with accessing one of my TikTok accounts and I would like your help to recover it. The account username w...

TikTok Support Doesn't Support!

February 27 1:07 PM199

I have been unable to log into my TikTok account on my iPhone for about two years. I no longer have access to the email ...

TikTok Is Showing My Own Account as if I Am Not the Owner

May 10 2:18 AM53

I am writing regarding my TikTok account registered with the phone number +2567867043** in Uganda under the username “Ka...

Cannot Recover My TikTok Account Without Email Or Phone Access

April 29 11:35 PM243

I am having a problem accessing my TikTok account and I am unable to recover it because I no longer have access to the p...