Tefal Iron Limescale Problem, It Destroys Our Clothes Each and Every Time

Tefal Iron Limescale Problem, It Destroys Our Clothes Each and Every Time
Tefal Iron Limescale Problem, It Destroys Our Clothes Each and Every Time
Tefal Iron Limescale Problem, It Destroys Our Clothes Each and Every Time
Tefal Iron Limescale Problem, It Destroys Our Clothes Each and Every Time
+1
Yağızcan
July 28, 2024 1:48 PM21

For the past two years, I have been actively using my iron. Due to the constant limescale buildup in almost every use, I now fear ironing. Unfortunately, we can no longer use the Tefal brand that we chose as a world-renowned brand, and we are no longer recommending it to our friends and family due to our disappointment with it. Our clothes are now unusable, and the appearance is a disaster. I expect an explanation from the company. We want our grievance to be resolved.

July 29, 2024 8:53 AM (19 hours after complaint)

Dear Customer, We would like to inform you that the necessary investigation regarding the subject will be conducted, and you will be informed as soon as possible. Thank you for your interest in Groupe SEB products. Sincerely, Groupe SEB Customer Communication Center Call Center

July 31, 2024 11:14 AM

Dear Customer, As the Groupe SEB Customer Contact Center, we wanted to get in touch with you regarding the issue you shared on the website Şikayetvar.com. We were unable to reach you using the current contact information provided on the site. We would like to obtain detailed information about the issue and assist you. You can reach us at the Groupe SEB Customer Contact Center between 09:00-18:00. We will assist you as soon as possible. Best regards, Groupe SEB Customer Contact Center

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