Lost ₹3000 deposit in Teen Patti Cash and support won’t help — how can I get my money back?

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Xolvie
Xolvie Resolution Specialist February 02, 10:26 am

If you lost deposit in Teen Patti Cash and support won’t help, here’s how you can try to get your money back;

Contact the Game’s Customer Support;

• Explain that you deposited ₹3000 which was debited from your account but never credited to your Teen Patti wallet
• Provide transaction details — date/time, payment method (UPI/wallet/card), transaction ID/UTR, and amount
• Mention whether you received any in-app confirmation or balance update
• Attach screenshots of the bank/UPI statement showing the debit and the game screen showing no credit
• Ask for a ticket/complaint number for tracking

Ask them to;

• Trace that specific deposit on their payment gateway logs
• Reverse the ₹3000 back to your original payment method if it never entered their system
• Explain why the deposit failed to reflect and fix any bug in their payment process
• Provide a clear timeline for refund or resolution

If the issue still isn’t resolved, share your experience and consider filing a complaint on Xolvie to seek visibility and a resolution.

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