TEB Bank persistently urged me to join their Bonus campaign, promising to load ₺1000 in bonuses in exchange for a commitment to spend ₺100 per month for 6 months. I agreed and spent around ₺100 in the first month. However, as soon as I made the purchase, they charged me a ₺1180 annual credit card fee. How generous of them. They also rejected my objection to the charge. Don’t let yourself be misled like I was.
My statement from TEB Bank showed a ₺500 bonus if I spend ₺500, according to a communication I got on August 25, 2025. On the last day of August, when the deadline to participate was, I spent ₺539 using my card that ended in 2531. I was informed on September 9 that my statement would reflect the 500...
I was taken aback to find an annual fee of ₺859 applied to my credit card, which has a limit of only ₺1100. When I applied for the card, I was explicitly informed that there would be no such fee. This surprise charge made me feel deceived. I reached out to customer service to ask for a refund, but b...
My credit card from İş Bankası was delivered on December 28, 2024. I first activated it on June 16, 2025, and made my first purchase on June 26. Despite this, the bank charged me a ₺894.08 annual card fee. When I objected, I was rudely told that the fee would only be refunded if I spent ₺18,000 per ...
Dear Sir/Madam, I have been a loyal and active user of my TEB Platinum credit card for many years, with average monthly spending consistently exceeding ₺40,000. In previous years, a similar level of usage led to the annual card fee being waived following email correspondence with your institution. H...
I have been using an Akbank credit card for four years. Despite my card being fee-free, a fee of ₺796.50 was charged as an annual fee. When I spoke with customer service, they admitted that the fee should not have been charged. However, they offered to refund it only if I agreed to keep the card for...
Comments